We offer a range of maintenance products to suit individual client’s requirements from an ad hoc on call service up to permanently assigned resident teams. We have a 24/7 operation with duty engineers on call via mobile phone for advice or to be called to your site. The advice phone allows you to check things and correct problems such as depressed emergency stop buttons without incurring a call out charge for having an engineer come to site for an unnecessary call out.
The call out engineer will firstly assess the situation then next he will make the repair or render the equipment safe until a repair can be made. Often this means you can continue the operation though with reduced functionality while the necessary parts are found and fitted.